Quality policy

The General Management of the Company, considering the growing market demand for established quality standards and convinced of the internal improvements achievable through the development of a quality culture, has decided to implement a Quality Management System compliant with ISO 9001:2015 standards, with the specific objective of achieving corporate certification.

The Company intends to address and resolve the issues arising from pursuing this goal by adopting appropriate operational means, creating an environment suitable for the proper conduct of activities, and especially by coordinating and empowering all personnel working in the Company.

The Company’s objective is to ensure that all activities are developed efficiently and economically by activating a quality management system based on the following fundamental principles:

• Pursue a corporate policy aimed at increasing revenue while maximizing operating margin;
• Maintain constant determination in seeking and eliminating non-conformities from customer complaints, believing that a defect can lead not only to corrective action but also to possible liability for damages. Monitor through the index of non-conformities from customer complaints, the customer satisfaction index, and the monitoring of delayed orders;
• Foster a consistent and ongoing collaboration with suppliers of products, services, and processes to establish relationships focused on continuous and joint growth of overall quality, through monitoring the index of non-conformities from supplies;
• Keep the design activity under control to validate the maximum number of projects and implement proper improvements in both product and method;
• Improve the work environment and encourage resource participation in improvements;
• Ensure a safe working environment in compliance with Legislative Decree 81/2006;
• Periodically update the assessment of business risks and opportunities to prepare appropriate containment or improvement actions in case of opportunities.

The General Management, to ensure that all activities comply with the defined quality policy and meet the established objectives, has appointed the Quality Management System Responsible (RSGQ) with the task of formalizing the corporate Quality Management System and monitoring the application of what has been established in terms of effectiveness and efficiency.

Management emphasizes that achieving the above-defined objectives is the responsibility of all personnel and that it is the prerogative of everyone to actively manage and continuously improve the Quality Management System by motivated, responsible, and professionally prepared individuals.

F.lli Menabò is committed to managing its activities responsibly and sustainably to mitigate environmental impacts, including those arising from climate change. We recognize the crucial importance of adopting proactive measures to reduce greenhouse gas emissions, preserve natural resources, and contribute to the global fight against climate change.

Our main priorities regarding climate change include:

• Energy Efficiency: We are committed to continuously improving the energy efficiency of our operations by reducing energy consumption and promoting the use of renewable energy sources. We strive to identify and implement opportunities to optimize our production processes and minimize energy waste.
• Regulatory Compliance: We are dedicated to complying with all applicable environmental laws and regulations and exceeding the minimum required standards. We maintain an open dialogue with regulatory authorities and actively work to uphold and enhance environmental compliance in our operations.

Management emphasizes that achieving the above-defined objectives is the responsibility of all personnel, and it is the prerogative of everyone to actively manage and continuously improve the system by motivated, responsible, and professionally prepared individuals.